Terms of Service

1. ACCEPTANCE OF TERMS

By using Improof, you agree to these Terms. If you disagree, do not use our Service.

2. DESCRIPTION OF SERVICE

Improof connects coaches/trainers with athletes/clients for fitness tracking, nutrition monitoring, and training program management.

For Athletes (Mobile App)

• Track nutrition, workouts, and recovery
• AI-assisted meal and nutrition logging
• Connect wearables and health apps (Apple Health, Google Health Connect, Garmin, Fitbit)
• Discover and connect with coaches
• Progress tracking and insights
• Free to download and use (optional paid coaching programs available)

For Coaches (Web Platform)

• Manage athlete rosters
• View athlete data (with consent)
• Create training programs and meal plans
• Sell programs, meal plans, and coaching subscriptions to athletes
• Receive payments and payouts via Stripe
• Appear in coach discovery so athletes can find you

3. USER ACCOUNTS

• Must be 13+ years old (13-17 need parental consent)
• Provide accurate information
• One account per person
• Maintain password security
• You're responsible for all account activity

4. COACH-ATHLETE RELATIONSHIPS

Your Responsibility: Verify coach credentials independently. Consult healthcare providers for medical concerns. Understand coaching scope limitations.

5. FEES AND PAYMENT

Athlete App

Improof is free to download and use for athletes. You may optionally purchase coaching programs, meal plans, or subscriptions offered by coaches through the app.

Coach Marketplace

Coaches can offer training programs, meal plans, and coaching subscriptions for sale to athletes. Payments are processed by our third-party payment processor, Stripe. To receive payouts, coaches must create and connect a Stripe account (Stripe Connect) and agree to Stripe's Connected Account Agreement. You are responsible for the accuracy of the offerings you list and for delivering what you sell.

Platform Fees

Improof retains a platform service fee of 1% of the transaction amount on purchases made through the marketplace. Payment processing fees charged by Stripe may also apply. The total price is shown to you before you complete a purchase.

Taxes, Refunds, and Subscriptions

• You are responsible for any taxes associated with your purchases or earnings.
• Refunds and payment disputes are handled by the coach in accordance with their stated policy and applicable law; Improof is not a party to transactions between coaches and athletes.
• Subscriptions renew automatically until canceled. You can cancel a subscription at any time; access continues through the end of the paid period.

6. ACCEPTABLE USE

You Agree NOT To:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Harass, abuse, or harm others
• Misrepresent your qualifications
• Attempt to breach security
• Scrape or harvest data
• Create multiple accounts
• Use for medical diagnosis or treatment

7. CONTENT AND INTELLECTUAL PROPERTY

Your Content

You retain ownership of content you create, including workout logs, meal logs, and custom exercises.

Coach-Created Programs

Coach Ownership: Coaches retain intellectual property rights to their programs. Athletes should not reproduce or share coach programs without permission. We're not party to disputes about program sharing.

Aggregated Data

We own anonymized, aggregated data for platform improvements and industry insights. Example: "80% of users who train 3x per week achieve their goals" - without identifying anyone.

Feedback and Suggestions

Any feedback you provide becomes our property. No compensation will be provided. You waive any claims to implementations.

8. MEDICAL DISCLAIMER

For Coaches: Do not exceed your professional scope. Refer medical concerns to healthcare providers. Maintain appropriate certifications.

9. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• No liability for indirect, incidental, or consequential damages
• No liability for lost profits or revenue
• No liability for personal injury from training
• No liability for coach actions or advice
• Total liability capped at the greater of: Amount you paid in past 12 months OR $100 USD

Indemnification

You agree to indemnify and hold harmless REPS Technologies LLC from any claims, damages, losses, and expenses arising from your use of the Service or violation of these Terms.

10. TERMINATION

By You

Delete your account anytime via app settings. Deletion is immediate and permanent.

By Us

We may terminate accounts for Terms violations, illegal activities, extended inactivity, or non-payment.

Effects of Termination

• Access ends immediately
• Coach-athlete connections severed
• Personal data deleted (except as legally required)
• No refunds for partial periods, except as required by law or as stated in the coach's refund policy

11. DISPUTE RESOLUTION

Arbitration

For U.S. Users:

• Binding arbitration required (except small claims)
• Individual proceedings only (no class actions)
• Location: New Jersey

Class Action Waiver: YOU WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTIONS OR CLASS ARBITRATIONS.

12. PRIVACY AND DATA PROTECTION

See our Privacy Policy. We comply with GDPR (EU/UK) and CCPA (California).

13. GENERAL PROVISIONS

• Governing Law: New Jersey, USA
• Updates: We may update these Terms with 30-day notice for material changes
• Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement

14. CONTACT INFORMATION

Email: contact@improof.app
Mailing Address:
REPS Technologies LLC
90 Woodbridge Center Dr #900
Woodbridge, NJ 07095